Privacy Policy

Amui takes privacy and data security seriously. We are committed to being fair and transparent in the collection and use of your personal information. The Privacy Policy below describes how we use your personal information to provide you with our services and the circumstances under which we may share this information.

How do we collect and use your information?

We collect, use and disclose information that can identify you (“Personal Information”) for the purposes identified below.

  • Products and Services: we collect your name, address, email, company name, telephone number and job title in order to provide to you the services offered by our website and to bill any amounts due from you.
  • Communications: we may send you communications, including news, updates and reminders related to our service via email. You can opt out of receiving communications from us by changing your notification settings on our website.
  • Contact Us: when you contact us with a comment, question or complaint, you may be asked for information that identifies you such as your name, address, email address and a telephone number along with additional information we may need to help us promptly answer your question or respond to your comment or complaint. We may retain this information to assist you in the future and to improve our customer service and product and service offerings. We also use Personal Information to establish and manage our relationship with you and provide quality service.

Additional Website Information

We may also collect, process, store and analyze information about you obtained from your browser or through the use of “cookies” or other tools that track, measure and analyze the behaviours and usage patterns of visitors to our site and users of our services. We may use third party tracking services to track and analyze such information from users of our service, and such third parties may use cookies to help track user behaviour.

Who do we share your personal information with?

Except as set forth in this Privacy Policy and as required or permitted by law, we do not sell or share your Personal information with third parties without your consent.

Service Providers.

Your Personal Information may be transferred (or otherwise made available) to our affiliates and other third parties who provide services on our behalf. Our service providers are given the information they need to perform their designated functions, and are not authorized to use or disclose Personal Information for their own marketing or other purposes.

Your Personal Information may be maintained and processed by us, our affiliates and other third party service providers in the US or other jurisdictions. In the event Personal Information is transferred to the US or other foreign jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws.

Some of our service providers include:

  • Heroku (web hosting)
  • Happyfox (customer support)
  • FedEx (shipment of documents)
  • Other Third Parties

With your authorization, we may disclose your Personal Information through our service to a third party lawyer or other services of yours. If you authorize this disclosure, the use and disclosure restrictions contained in this Privacy Policy will not apply to such third party. We do not control the privacy practices of any third parties.

Legal and Compliance.

We and our service providers may provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable Canadian, US or other law or legal process. Your Personal Information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspect loss or harm to persons or property.

Sale of Business.

Personal Information may be provided to third parties in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Amui or as part of a corporate reorganization or stock sale or other change in corporate control, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.

Additional Information About Our Service.

Third Party Personal Information.

If you choose to provide Personal Information of any third party, we will assume that you have the third party’s permission to provide us that information. Examples include referrals to friends. This information will not be used for any purposes other than those described above. You agree that, with respect to the Personal Information of other persons that you collect, use and disclose, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy.

Third Party Websites.

The site may contain links to other websites that are not owned or controlled by us. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our service and go to another site. During this process, another entity may collect Personal Information from you.

What are our safeguarding and retention practices?

We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to your Personal Information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.

We have Personal Information retention processes designed to retain Personal Information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

How can you access, correct and update your personal information?

You have the right to access, update and correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. To review and update your Personal Information to ensure it is accurate, you may contact us. If we are unable to provide access or disclose information to you, we will explain why, subject to any legal or regulatory restrictions.

How can you delete your account?

All Personal Information linked to your account will be deleted at your request as soon as reasonably possible in accordance with the law. When you make a request to delete your account, your data will be deleted from our production servers, and you will no longer be able to access your this information. However, we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms of service, and take other actions otherwise permitted by law.

Aggregated or anonymous data derived from your Personal Information, which cannot be traced back to your account, may remain on our production servers indefinitely. We reserve the right to use any aggregated or anonymous data derived from your Personal Information.

How will you learn of updates to our Privacy Policy?

We may update this Privacy Policy to reflect changes to our privacy and data management practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Who should you contact with comments and questions?

Amui welcomes your comments and questions regarding this Privacy Policy and the use of your Personal Information. If you have questions, concerns or if you would like more detailed information please email our privacy officer at privacy@amui.co.